Shipping policy

Cap Collection Shipping Policy

Shipping Information

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Locations

We currently ship:

  • United Kingdom

  • Ireland

  • Selected international destinations

If your country is unavailable at checkout, please contact us at capcollection000@gmail.com.

Shipping Times

Estimated delivery times (after dispatch):

  • UK: 2–5 business days

  • Ireland: 3–7 business days

  • International: 7–14 business days

Please note: delivery times are estimates and may vary due to courier delays, customs processing, or high-demand drops.

Shipping Costs

Shipping costs are calculated at checkout and vary based on location.

Lost, Delayed, or Stolen Packages

Cap Collection is not responsible for:

  • Delays caused by the courier

  • Packages marked as delivered but not received

  • Incorrect addresses provided at checkout

If your order appears lost, please contact us and we will assist where possible.

Customs & Duties (International Orders)

International orders may be subject to customs fees or import duties.
These charges are the responsibility of the customer and are not controlled by Cap Collection.

Incorrect Address

Please ensure all shipping details are correct at checkout.
Orders shipped to an incorrect address provided by the customer cannot be refunded or replaced.

Contact

For any shipping-related queries, contact us at:
capcollection000@gmail.com